Cookies Policy


Effective as from: 25th May 2018

1. Why do you have a Cookies Policy?
The reason we have a Cookies Policy is to explain to you what cookies and similar technologies we use, why we use them, and what you need to do if you want to restrict, block, disable or delete them. Our Cookies Policy is part of, and is subject to, our Privacy Statement and our Terms and Conditions. By accessing and/or using our Website you confirm that you accept the terms of our Cookies Policy.

2. What are cookies and similar technologies?
A cookie is a text file placed on your computer, tablet, mobile phone, or other device ("device") when a person access or uses a website. There are also technologies similar to cookies (e.g. clear gifs) that do the same. Data is collected because it can be necessary to a website’s operation, to assess and/or improve its performance, and/or to provide a personalised experience etc.

To find out more about cookies, please visit https://ico.org.uk/for-the-public/online/cookies/.

3. What if I don’t want cookies and similar technologies?
You can restrict, block, disable or delete cookies and similar technologies. Most web browsers allow some control of most cookies through the browser settings. To find out more about how to do that, please visit http://cookies.insites.com/disable-cookies/ or http://www.allaboutcookies.org/manage-cookies/.

When you access and/or use our Website, we will ask you if you will accept cookies and similar technologies from us and/or our third parties. If you choose not to accept them, or if you accept them but subsequently restrict, block, disable or delete some or all of them, you won't have access to many features that make your experience more efficient and some of our Website may not function properly.

You can also opt out of being tracked by Google Analytics across all websites. To find out how you can opt out, please visit http://tools.google.com/dlpage/gaoptout.

4. What cookies collect my data?
We use the following first-party cookies on our Website. They are placed on your device by us.

Cookie Name Purpose Expiry
ASP.NET_SessionId This cookie is used to monitor the booking process. It is deleted when the user closes the browser. (session only)
StoreUserName This cookie is used for storing UserName (in encrypted format) of Customer for future use. (30 Days)
StoreUserPassword This cookie is used for storing Password (in encrypted format) of Customer login account for future use. (30 Days)
AcceptanceOfStoringCookies This cookie is used to store acceptance of cookie policy. (180 Days)

We use the following third-party cookies on our Website. They are placed on your device by the third parties set out below. Please note that these cookies are subject to the privacy and cookie policies of the third party placing the relevant cookies.

Third Party Cookie Name Function Expiry
Google Analytics _utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics 2 years
Google Analytics _utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. 30 minutes
Google Analytics _utmc Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Session only
Google Analytics _utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. 6 months
Google Analytics _gat_UA Used to throttle request rate. 1 minute
Google Analytics _dc_gtm_ua Used to throttle request rate. 1 minute

5. What similar technologies collect my data? We do not currently use any similar technologies.

6. What happens if you update your Cookies Policy? We may update our Cookies Policy from time to time and without prior notice to you to reflect changes in our processing of your data, privacy practices and changes in applicable data protections law and regulations. If we make changes to this Cookies Policy, we will post the revised Cookies Policy on our Website and update the “Effective Date” date at the top of this Cookies Policy.

7. What do I do if I have any questions? To contact us with any questions regarding our Cookies Policy, please contact us at privacy@theatrebookings.com.

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